FAQs
Frequently Asked Questions (FAQs)
1. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery (COD) all over Pakistan for your convenience.
2. How long does delivery take?
Orders are typically delivered within 3–5 working days across Pakistan. Delivery time may vary for remote areas.
3. What are the delivery charges?
Delivery charges may vary based on your location. We may also offer free shipping on selected orders or promotions.
4. How can I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the steps to complete your order easily on our Shopify store.
5. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Please contact us as soon as possible at mfbyayeshajhalak@gmail.com.
6. Do you accept returns or exchanges?
Yes, we offer exchanges in case of defective or incorrect items. Please contact us within 12 days of receiving your order.
7. What if I receive a damaged or wrong product?
If you receive a damaged or incorrect item, please contact us immediately with pictures, and we will resolve the issue promptly.
8. Do you have a size guide?
Yes, a size guide is available on each product page to help you choose the perfect fit.
9. How can I contact you?
You can reach us via:
- Email: mfbyayeshajhalak@gmail.com
- Address: 1st Floor Fayaz Khan Market, Rustam Mardan, Pakistan
10. Are your products original and high quality?
Yes, we ensure all our products are made with quality materials and careful craftsmanship to provide you with the best experience.